Privacy Statement

This privacy statement covers the use of this website only.

In this privacy statement references to "we", "us" and "our" are to Connaught Timber Products. References to "our Website" or "the Website" are to www.custommadecrates.com "You" refers to any user of this website www.custommadecrates.com. Any other websites which may be linked to by our website, or may link to our website are subject to their own privacy statement and policy, which may differ from ours.

Personal Information

If you choose to contact us using a form on our website, or by clicking an email address link, you will be sending us your personal information. You should never send sensitive personal information like credit card or bank details by email. Only our employees and/or sub-contractors who help us run our business have access to information submitted via our website.

Disclosure

Information submitted will only be used by us to answer your query or provide you with a service as requested. We will not sell, distribute or lease any personal information submitted via our website to any third party companies unless we first have your permission or are required by law to do so. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Data Retention

We will only keep your data for as long as needed: so that we can answer your queries and/or so that we can continue to provide you with a service and/or we are required to do so by law and/or you have agreed to receive marketing materials from us.

Access to Information

As a customer, you have the right to request a copy of any personal data that we may currently hold about you, and to amend or request us to delete the information we hold about you. In order to receive such information please send your contact details including name, email address and mailing address to us at [email protected]

Marketing

We may, periodically, send you details of our services and/or products that we think will interest you. From time to time we may do this using a third party company who will operate marketing activities on our behalf. We will not pass your data to any third party for their own marketing purposes. If you decide you no longer wish to receive any marketing or product/service updates from us you can opt out at any time by contacting us by email or telephone or by clicking the unsubscribe link in any email you receive from us.

Agreement

We assume that all visitors using our website, clients and potential clients have carefully read this document and agree to its contents. If someone does not agree with this privacy policy, they should refrain from using our website. This privacy statement may change from time to time in line with legislation. We will not inform clients or website users of these changes. We recommend that you check this page occasionally for any privacy statement changes.

Last updated: 10th August 2021

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